In partnership with
services
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Underwriter reach
RSA, Aviva, AXA, Canopius, Plum, AGA, HCC DAS and Cigna. We have one of the widest and most impressive insurer panels in the market. Our proposition integrates with a number of award winning claims and assistance providers.
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Data & Innovation
We work in partnership with start-ups, consumer brands and large insurers. Combining our skills as a technology and data specialist with years of experience of working within the insurance industry.
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Product & Pricing
We’ll ensure that the product and pricing reflects your brand values, strategy and customer aspirations. We design and build our own products for a range of distribution channels – Online, Telephony, Branch and Aggregators.
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Marketing
We can be an extension of your Marketing Team providing insurance marketing expertise including Search, Social, Traditional and Analytics. We have an agile and responsive in-house Google certified Marketing Team and CXS™ qualified UX team which deliver future-proof marketing strategies and support.
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User experience
We deliver a fully brand emulated experience that is touchpoint responsive. This is backed by data driven usability research where customer insight is transferred into customer-centric designs and builds.
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Telephony Sales
Our Sales and Customer Service Team have the know-how, skills and empathy to ensure your customer understands the product and purchases the right cover for them. We run inbound, web follow-up, web support and outbound campaigns – all whilst being entirely ‘on brand’.
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IT Systems
We have an in-house IT Team who are experts at running high performance IT systems. This includes building products and optimising price engines, providing full IT support and creating everything from websites to MI.
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Account Management
We have dedicated Relationship Managers for our partners who provide specialist insurance support and expertise. They have access to the key senior team members to help ensure our partnerships flourish.
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Service & Fulfilment
Our Customer Service Team is UK based and has significant experience delivering outstanding service levels and NPS (Net Promoter Score). This is backed by real time, fully branded postal, sms, email and self-service fulfilment.
latest news
Catch up on the latest news and updates from Hood GroupHer Majesty the Queen, Rest in Peace
We are deeply saddened by the news that Her Majesty Queen Elizabeth II has passed away and wish to express … Continue reading Her Majesty the Queen, Rest in Peace
read moreWe’re ready for our next Virtual Recruitment Open Day
Monday 30th May 202210.00am – 4.00pmHosted by: MS Teams Virtual Recruitment Open Day Who are we? We are a fast growing, … Continue reading We’re ready for our next Virtual Recruitment Open Day
read moreWe’re holding our first Virtual Recruitment Open Day!
Customer Service Advisors Friday 6th October 202110.00am – 3.00pmHosted by: MS Teams Virtual Recruitment Open Day We are very excited to … Continue reading We’re holding our first Virtual Recruitment Open Day!
read moreHood Group joins Insurtech UK as an associate member
Hood Group are excited to announce that they are now an associate member of Insurtech UK; the UK trade association … Continue reading Hood Group joins Insurtech UK as an associate member
read moreHood Group announce new partnership with John Lewis
Hood Group are delighted to announce their latest partnership with retailer John Lewis. This new arrangement will see Hood Group … Continue reading Hood Group announce new partnership with John Lewis
read moreHood Group successfully launches ICE Policy
Innovative new policy management system Introduction of this new system means less quote information required from customer Hood Group is … Continue reading Hood Group successfully launches ICE Policy
read moreOur projects
Creating and developing mutually successful partnerships is central to how we run our business. We work hard to ensure we fully understand and embrace the values of our partners and their customers.
Get in touch
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