Southend pier at sunset
Who We Are

A Legacy of Innovation & Trust

Hood Group is a UK-based insurance provider that partners with start-ups, consumer brands, and large insurers to deliver innovative insurance solutions. Established in 1983 and proudly Southend-based from day one, we have over 40 years’ experience working across the insurance industry. The company aims to help its partners, including well-known household brands and high street retailers, transform their insurance proposition by delivering innovative business models and products that enhance customer engagement and drive growth.

Our commitment to excellence is consistently recognised, with a recent win for the Defaqto Travel Insurer of the Year award for 2024.

Southend Pier, representing Hood Group's local heritage
40+Years Experience
500+Trained Professionals
1M+Customers Serviced
£100M+In Premiums Handled
What Guides Us

Our Philosophy

“Look after our people and they will look after us”

Our core philosophy is simple: we focus on our people. We know that genuine wellbeing is the key to exceptional performance. This goes beyond physical fitness to encompass social, financial, and mental health. By providing a wealth of benefits and a generous reward scheme, we empower our team to not only excel in their roles but to willingly go the extra mile.

This investment in our people creates a positive cycle. A supported, motivated team delivers a higher quality of service, which strengthens customer retention and safeguards the future of our business and our partners. This success, in turn, allows us to continuously enhance the benefits we offer our team, keeping the momentum of excellence in motion.

What's important

Our Duty

We have a duty to act to deliver good outcomes for our customers. In everything we do, we ask ourselves 'Is this right?' rather than 'Is this within the regulations?' This principle guides every interaction, with customers and colleagues alike.

If you see something that doesn't feel right, speak up by emailing speakup@hoodgroup.co.uk.

What We Do

Our Capabilities

Specialising in general insurance including Home and Travel, we offer our partners an end-to-end service; from product and quote platform design through to sales and retention.

For Affinities

We create bespoke white label propositions for brands, across a number of sectors, who want to broaden and add value to their customer offering with high quality insurance products backed up by exemplary customer service.

For Insurers

We support our insurance partners with innovative back-office solutions, designed to seamlessly integrate with their business model to help increase efficiencies and speed to market.

For Start-ups

With 30 years’ experience in the industry and a wealth of insurer relationships we partner with start-ups to offer the knowledge, flexibility and relationships that will help transform insurance.

For Intermediaries

We provide unique products, supported by a number of well-known underwriters, sold via innovative quote & buy platforms, all backed up by telephone and field based support.

What Defines Us

Our Values

More than just words, our six core values are the engine of our business. They shape our commitment to you, because we believe how you do something matters just as much as what you do.

We lead with integrity, building the trust that drives exceptional performance. Our dedication to continuous development translates directly into a smarter, more responsive service. This service is then delivered with purposeful simplicity and powered by the personal initiative we encourage in our team, finding the best solutions for you.

Integrity value icon
Performance value icon
Development value icon
Service value icon
Simplicity value icon
Initiative value icon