In partnership with
RSA, Aviva, AXA, Canopius, Plum, AGA, HCC DAS and Cigna. We have one of the widest and most impressive insurer panels in the market. Our proposition integrates with a number of award winning claims and assistance providers.
Data & Innovation
We work in partnership with start-ups, consumer brands and large insurers. Combining our skills as a technology and data specialist with years of experience of working within the insurance industry.
Product & Pricing
We’ll ensure that the product and pricing reflects your brand values, strategy and customer aspirations. We design and build our own products for a range of distribution channels – Online, Telephony, Branch and Aggregators.
We can be an extension of your Marketing Team providing insurance marketing expertise including Search, Social, Traditional and Analytics. We have an agile and responsive in-house Google certified Marketing Team and CXS™ qualified UX team which deliver future-proof marketing strategies and support.
We deliver a fully brand emulated experience that is touchpoint responsive. This is backed by data driven usability research where customer insight is transferred into customer-centric designs and builds.
Our Sales and Customer Service Team have the know-how, skills and empathy to ensure your customer understands the product and purchases the right cover for them. We run inbound, web follow-up, web support and outbound campaigns – all whilst being entirely ‘on brand’.
We have an in-house IT Team who are experts at running high performance IT systems. This includes building products and optimising price engines, providing full IT support and creating everything from websites to MI.
We have dedicated Relationship Managers for our partners who provide specialist insurance support and expertise. They have access to the key senior team members to help ensure our partnerships flourish.
Service & Fulfilment
Our Customer Service Team is UK based and has significant experience delivering outstanding service levels and NPS (Net Promoter Score). This is backed by real time, fully branded postal, sms, email and self-service fulfilment.
latest newsCatch up on the latest news and updates from Hood Group
We are deeply saddened by the news that Her Majesty Queen Elizabeth II has passed away and wish to express … Continue reading Her Majesty the Queen, Rest in Peaceread more
Monday 30th May 202210.00am – 4.00pmHosted by: MS Teams Virtual Recruitment Open Day Who are we? We are a fast growing, … Continue reading We’re ready for our next Virtual Recruitment Open Dayread more
Customer Service Advisors Friday 6th October 202110.00am – 3.00pmHosted by: MS Teams Virtual Recruitment Open Day We are very excited to … Continue reading We’re holding our first Virtual Recruitment Open Day!read more
Hood Group are excited to announce that they are now an associate member of Insurtech UK; the UK trade association … Continue reading Hood Group joins Insurtech UK as an associate memberread more
Hood Group are delighted to announce their latest partnership with retailer John Lewis. This new arrangement will see Hood Group … Continue reading Hood Group announce new partnership with John Lewisread more
Innovative new policy management system Introduction of this new system means less quote information required from customer Hood Group is … Continue reading Hood Group successfully launches ICE Policyread more
Creating and developing mutually successful partnerships is central to how we run our business. We work hard to ensure we fully understand and embrace the values of our partners and their customers.
Get in touch
Drop us a line.