Careers

We believe in a work life balance. With a dedicated team arranging events and activities to promote staff wellbeing, plus a range of exclusive benefits, rest assured, you will be well looked after at Hood Group.

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Qualifications

We have a fantastic Learning & Development team who are there to support you in furthering your development and career.

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Employee benefits

We offer our staff a range of benefits including neck and shoulder massages, private healthcare and a generous pension scheme.

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Work hard, play harder.

Our dedicated Wellbeing Team put on a range of events throughout the year including a Wellbeing week in the office and family fun days.

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Work at Hood Group

You don’t have to have an insurance background to succeed with the Hood Group. We have a variety of career opportunities in sectors including Sales, Marketing, I.T, Development, HR, Customer Services Quality, Compliance, Finance, Projects and L&D.

Call us on 0345 3073982

 

 

Customer Service Adviser
Permanent

We’re looking for positive, passionate people who know how to deliver first class service to join our Customer Services Team. A confident communicator and attentive listener, you will deal with a varied range of queries and requests from our customers, which you will need to take ownership of and effectively manage to completion, overcoming any difficulties. We want our customers to receive outstanding service at every point of contact, to help us build stronger, long term relationships.  You will quickly become an expert in our brands and customers, whilst working closely with a number of other teams within the business. We look at the positive impact you have on our customers, not just the number of calls you take.

This role will be split between working in the Southend on Sea Office and from home.

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