Careers

We believe in a work life balance. With a dedicated team arranging events and activities to promote staff wellbeing, plus a range of exclusive benefits, rest assured, you will be well looked after at Hood Group.

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Qualifications

We have a fantastic Learning & Development team who are there to support you in furthering your development and career.

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Employee benefits

We offer our staff a range of benefits including neck and shoulder massages, private healthcare and a generous pension scheme.

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Work hard, play harder.

Our dedicated Wellbeing Team put on a range of events throughout the year including a Wellbeing week in the office and family fun days.

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Work at Hood Group

You don’t have to have an insurance background to succeed with the Hood Group. We have a variety of career opportunities in sectors including Sales, Marketing, I.T, Development, HR, Customer Services Quality, Compliance, Finance, Projects and L&D.

Call us on 0345 3073982

 

 

Customer Service Advisor - 12 Months Fixed Term Contract
Contract

We are a fast growing, reputable and innovative company with a successful hybrid working style in this digital age. Hood Group is a dynamic, forward thinking customer management business that provides outsourced customer services for well-known UK trusted brands.

We have fast-growth in our Customer Service Department working in partnership with one of the UK’s well-known, trusted and respected brands – John Lewis Partnership – we are looking to recruit 20 exceptional Customer Service Advisors to join our contact centre on a 12 months’ fixed term contract starting 1st November 2021.

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Customer Service Advisor
Permanent

We’re looking for positive, passionate people who know how to deliver first class service to join our Customer Services Team. A confident communicator and attentive listener, you will deal with a varied range of queries and requests from our customers, which you will need to take ownership of and effectively manage to completion, overcoming any difficulties. We want our customers to receive outstanding service at every point of contact, to help us build stronger, long term relationships.  You will quickly become an expert in our brands and customers, whilst working closely with a number of other teams within the business. We look at the positive impact you have on our customers, not just the number of calls you take.

This role will be split between working in the Southend on Sea Office and from home.

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Customer Service Adviser - Part Time
Permanent

We’re looking for positive, passionate people who know how to deliver first class service to join our Customer Services Team. A confident communicator and attentive listener, you will deal with a varied range of queries and requests from our customers, which you will need to take ownership of and effectively manage to completion, overcoming any difficulties.

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Senior Developer
Permanent

We are looking for a Senior Developer on a permanent basis to join a fast-paced, agile C# development team delivering flexible, robust and innovative solutions that meet Business and Partner requirements.

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Management Accountant
12 month fixed term contract

We are looking for a qualified or finalist Management Accountant on a 12 month fixed term contract.

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