Simon Hood
Chief Executive

Simon’s father, Bernard started the company in 1983. Simon joined the business in 1989 to set up and run the Sales and Marketing. He took over as Chief Executive in 1996. Prior to working for Hood Group, Simon worked in estate agency and also worked in various roles in Europe. Simon was born in Africa and lived in eastern and southern Africa until the age of 13. He is a keen golfer and enjoys travelling.

Mark Hunter
Group Finance Director

Mark leads our Group Finance Team in delivering high quality management information and strategic advice to the business. In a career spanning over 35 years, Mark joined Hood Group in 2016 from Charles Taylor Adjusting where he held the role of Corporate Development Director. Prior to that, Mark spent almost 30 years at Airclaims Group. In his spare time he is a keen sports fan and an avid Chelsea FC supporter.

Paul Firkins
Business Development Director

Paul is a qualified Chartered Director and a Fellow of the Institute of Directors. He has over 25 years’ experience in developing effective solutions for intermediaries and affinities. He joined our team in 2007 as Head of Sales and was appointed as a Director in 2009. In his spare time, Paul follows Nottingham Forest FC and also plays golf, though very badly by his own admission.

Bruce Reid
Commercial Director

Having led a successful career in the UK financial services industry spanning over 20 years, Bruce joined us in 2004 as Managing Director for our intermediary brand, Select & Protect. Born and raised in New Zealand, alongside developing his career in financial services, Bruce has remained active across a number of sports, mostly notably football and golf.

James Wallis
Chief Operating Officer

James’ commercial career spanned the boom and bust of the late 80’s housing market, before joining us as Head of Sales in 1994, going on to become a Director in 1997. James was a primary school teacher for a short while, before starting his commercial career as an estate agent where he first met and worked with Simon Hood.

Sheila Milbourne
Group Risk and Compliance Director

Sheila has over 35 years’ experience in general insurance and joined the group in 2006, going on to become Compliance Director in 2009 with a focus around managing risk. Her professional development never stops, having completed an MBA, she holds the designatory titles MBA, ACII Chartered Insurer, CIRM. She is also a Master Practitioner in NLP. Other interests include, gardening, gym and arts and crafts.

Mark Izzard
Hood Travel Director

Mark is a leading figure in the world of travel insurance distribution, having set up and been involved in many travel insurance brands over the last 15 years. Mark provides guidance, support and direction to the Group’s travel insurance proposition for our insurer and brand partners.

Sarah Smith
Head of Residential

Sarah has been with Hood Group for over two years and manages the Group’s residential products. Her career in the insurance industry spans over 22 years across a range of different insurance offerings. Outside of the office, Sarah enjoys watching ice hockey and of course, some retail therapy.

Gavin Dobson
Head of Marketing

Gavin has been part of team since 2006 and has a wealth of experience in marketing and e-commerce, developing solutions and launching new propositions across the marketing mix. Gavin’s passions include rock music, cooking Indian and Thai food, and following American Football.

Claire Foster
Head of IT and Change

Claire is responsible for strategic planning, roadmap delivery and overall IT service proposition both internally and for our partners. She has more than 25 years’ experience and knowledge of the insurance industry including the general insurance and London markets.

Darren Seymour
Head of Operations

Darren focuses on ensuring that the Group’s customer service teams continue to deliver the highest levels of customer care. With over 20 years’ experience in service delivery, Darren is a dynamic customer service and contact centre director with a track record of translating strategy into practical customer focused operations that deliver against targets.

Karen Otton
Head of HR

Chartered MCIPD HR professional, Karen has extensive experience in people management, reward and talent management, training and health and safety. She also heads up the Social and Wellbeing Team. Prior to joining the group and settling down to start a family; Karen travelled the world as a professional dancer and teacher.